Top Shape Inc.
18 Louisa St. Suite 281 Ottawa, ON K1R 6Y6
Tel: 613-236-3670

Frequently Asked Questions

How do I join the fitness studio?
Clients must purchase and complete an Initiation package. This is to ensure that each client has been properly assessed and has an understanding of how to use our equipment as well as a proper fitness program. After the program orientation clients may purchase a personal training package.

Why would personal training help me?
If you are unfamiliar with exercise and fitness, have difficulty sticking with a program, or just want to get more out of your workouts, then personal training is for you. A Certified Fitness Professional is exactly that a professional, we pride ourselves in attention to detail and will motivate you towards your fitness goals.

Who are the trainers?
Top Shape trainers are certified, knowledgeable, experienced and professional. For more information, see the About Us section.

How do I get started?
Your training will begin with a consultation to determine your goals, exercise and health history. Then you will complete a fitness test and assessment. After that is completed your trainer will begin to develop your program and get you started on a regular fitness regime.

Once I've completed my Initiation, can I just drop in?
No. Because of the nature and limited size of our facility, we must ask that each client book their fitness session(s) by appointment. This will ensure the continued private and relaxed atmosphere that Top Shape wants to maintain.

I can't make my appointment with my trainer. Is there a penalty?
Yes, because there is limited space, high demand, and preparation time is spent by your trainer to coordinate his or her schedule to meet with you. If you have not provided us with at least 24 hours notice, you will be deducted/charged your session.

Can I train with a friend?
We offer a discounted rate if you wish to train with another person. However, the program will be generalized to accommodate both needs and abilities and won't be as specific. It is for this reason that it is better to work out one-on-one with a trainer.

Can I bring my own trainer?
Yes. But only after we have properly screened him or her to ensure that they are certified, experienced, and insured. For more information, see our Business Partners section.

I'm a certified trainer but don't have any clients. Can I apply to work in the studio?
Top Shape will provide clients to you on a subcontracted basis. You must first meet our requirements and go through an apprenticeship, depending upon your experience.

Do you have other services?
Top Shape has alliances within the health and wellness industry - some of which will provide services from within the studio space. We have private rooms that can be reserved by appointment for registered massage and ortho therapy (both of which are covered or redeemable through most employer health plans), reflexology and other homeopathic therapies. The fitness studio also has a Physio clinic, which provides complete pysiotherapy modalities for all types of ailements.

Are there train and physio packages?
Different specials will be offered throughout the year and will be noted in the main page of our site. We do have reduced costs on clinical exercise sessions for pyhsio clients.